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Terms & Conditions


Any form of harassment or discrimination (including but not limited to generalised violence, sexual harassment, racism, sexism, ableism, homophobia, or ageism) whether verbal/written, physical, or visual will not be tolerated under any circumstance.

If a performer or other contractor deems a situation unsafe they/the company has the right to conclude the performance at any time as deemed necessary. Refunds will not be given if the performance or other service is ended due to this reason.

A minimum of 1 guardian or parent must be present during the event and is responsible for the children present. The Enchanted Events performers, other contractors and owners are not liable for the overview and safety of the children.

Enchanted Events reserves the right to reschedule your event. The client agrees that Enchanted Events is not responsible for severe inclement weather conditions that may cause the cancellation of our performer or other contractor attending your party.

If a performer or other contractor is sick (including but not limited to any symptoms of COVID-19) or faces an emergency preventing them from attending your event, Enchanted Events reserves the right to send a replacement from their company or a substitute from another company. If no substitute can be found, the client must agree to postpone for the safety of everyone involved.

The client agrees to encourage their guests to self-check for symptoms of COVID-19 prior to attending the event. The client agrees to postpone their event booking if they or anyone in their household has symptoms of COVID-19 or has tested positive within 14 days of the event.

The client agrees that if their event is canceled or postponed, their deposit (and remaining payment if it is under 48 hours) will be held for 3 months from the event date before expiring.

The client agrees to have hand washing or hand sanitizer readily available for all guests in attendance.

The client agrees to adhere to current Provincial Health Orders regarding proof of vaccination at the event.

The client shall indemnify, defend and hold harmless Enchanted Events and its Affiliates and any of their respective performers, contractors, employees, subcontractors and agents from and against any and all liabilities, obligations, penalties, claims, judgments, demands, actions, disbursements of any kind and nature, suits, losses, damages, costs and expenses (including, without limitation, reasonable attorney’s fees) arising out of or in connection with property damage or personal injury (including without limitation death) of third parties, in any way caused by the negligence of the client.

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